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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Why I am now seeing only limited options , cannot see beacon america

A:
The plan may not show up due to factors such as the dates citizenship or location. To see if you are still eligible for the plan feel free to call us at (866) 467 8289
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Q:I am a us citizen who lives overseas currently. I do not have health insurance in the US. Is it possible for me to get travel medical insurance for an upcoming trip home

A:
we do have plans that are available to US citizens. To start if you can enter your information in this link we can quote you all of our available plans,
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Q:How to contact the Insurance Administrator to file my appeal.

A:
You want to call the phone number thats on the back of your ID card.
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Q:Im on h1b and have employer insurance. However, my employer insurance doesnt support dependent h4 medical insurance without ssn due to which I couldnt add my dependent and the enrollment period is closed. My next update to insurance can only be performed by November next year. Till then can i get a medical insurance for my h4 dependent who is visiting US end of this month

A:
You can purchase plans in this seccion for the duration of their visit. H 4 visa plans: /new-immigrant-insurance/
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Q:Please can you direct me to the online submission site for claims?

A:
If your claim submission does not have an online link in your account, you can call your insurance company for a way to submit your claim online,
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Q:I went to a PPO urgent care today for my son, how do I open a claim? I have this insure for months, but this is our first time using it. How do I open a claim?

A:
You can find the claim forms on your MyAccount. Alternatively you can call the claims department. their phone is located on the back of your ID card. MyAccount: /myaccount/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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