Atlas International - international travel medical insurance

The Atlas International plan is with you almost anywhere in the world you may travel for vacation, study abroad, corporate travel, or mission work.

Why Choose Atlas International?

Whatever your reason for venturing abroad, we believe international travel should be a pleasant experience. However, travel mishaps and emergencies such as illness, injury, and natural disasters can happen despite preparation.

The Atlas International plan can provide coverage and support to help you to explore the world with confidence. Our Atlas International plan includes coverage for unexpected medical expenses, emergency travel benefits, and multilingual travel assistance services.

Do I need travel medical insurance?

Many times, the primary medical insurance in your home country offers little or no coverage for medical expenses incurred as you travel outside of your home country. Atlas International provides international travel medical coverage including plan benefits like Emergency Medical Evacuation, Hospital Room and Board, and Crisis Response for kidnap and ransom situations abroad.

After purchasing coverage, how can I trust the company to be there if I need them?

The administrator, headquartered in the United States in Carmel, Indiana, is a full-service company offering international travel medical insurance to consumers worldwide.

The administrator is a member of the Tokio Marine HCC group of companies. Tokio Marine HCC is a leading specialty insurance group conducting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Headquartered in Houston, Texas, the company is made up of highly entrepreneurial teams equipped to underwrite special situations, companies, and individuals that act independently to deliver effective solutions. Our products and capabilities set the standard for the industry, and many of our nearly 3,000 employees are industry-leading experts. Tokio Marine HCC is part of Tokio Marine, a premier global company with a market cap of $36 billion as of December 31, 2020.

For more information about Atlas International please contact us.

Atlas International Schedule of Benefits and Limits

Plan Details
Deductibles	$0, $100, $250, $500, $1,000, $2,500 or $5,000 per certificate period.
Overall Maximum Limit	Age 80 or older - $10,000; Age 65 to 79 - $50,000, or $100,000; All others - $50,000, $100,000, $250,000, $500,000, $1,000,000, or $2,000,000.
Coinsurance	We will pay 100% of eligible expenses after the deductible up to the overall maximum limit.
Eligible expenses are subject to deductible, overall maximum limit, and are per certificate period unless specifically indicated otherwise.
Benefit	Limit
Hospital Room and Board	Average semi-private room rate, including nursing services.
Local Ambulance	Usual, reasonable and customary charges for covered illness or injury. Illness must result in hospitalization as inpatient.
Intensive Care Unit	Up to the overall maximum limit.
Emergency Room Co-payment	Claims incurred in the U.S. You shall be responsible for a $200 co-payment for the emergency room facility fee for each use of the emergency room for an illness unless you are admitted to the hospital. There will be no copayment for emergency room treatment of an injury. Claims incurred outside the U.S. No co-payment
Urgent Care Center Co-payment	Claims incurred in the U.S. For each visit, you shall be responsible for a $15 co-payment. - co-payment is waived for members with a $0 deductible - not subject to deductible Claims incurred outside the U.S. No co-payment
Outpatient Physical Therapy and Chiropractic Care	Up to $50 maximum per day.
Emergency Dental	Up to $300 - not subject to deductible
Emergency Eye Exam Copayment	Up to $150. $50 copayment per occurrence (plan deductible is waived).
Acute Onset of Pre-existing Condition See benefit description	Up to the overall maximum limit. Up to $25,000 lifetime maximum for Emergency Medical Evacuation.
Terrorism	Up to $50,000 lifetime maximum. Eligible medical expenses only.
All Other Eligible Medical Expenses	Up to the overall maximum limit.
Emergency Travel Benefits	Limit
Emergency Medical Evacuation	Up to $1,000,000 lifetime maximum, except as provided under Acute Onset of Pre-existing Condition. - not subject to deductible or overall maximum limit
Return of Minor Children	Up to $50,000 - not subject to deductible
Pet Return	Up to $1,000 - not subject to deductible
Repatriation of Remains	Equal to the elected overall maximum limit - not subject to deductible or coinsurance This limit is for this benefit only and is not included in or subject to the overall maximum limit.
Emergency Reunion	Up to $100,000 subject to a maximum of 15 days - not subject to deductible
Natural Disaster - Replacement Accommodations	Up to $250 a day for up to 5 days - not subject to deductible
Trip Interruption	Up to $10,000 - not subject to deductible
Travel Delay	Up to $100 a day after a 12-hour delay period requiring an unplanned overnight stay. Subject to a maximum of 2 days. - not subject to deductible
Lost Checked Luggage	Up to $1,000 - not subject to deductible
Lost or Stolen Passport/Travel Visa	Up to $100 - not subject to deductible
Political Evacuation	Up to $100,000 lifetime maximum - not subject to deductible
Accidental Death & Dismemberment (excludes loss due to common carrier accident) $250,000 maximum benefit any one family or group. - not subject to deductible or overall maximum limit
Ages 18 through 69	Lifetime Maximum - $25,000 Death - $25,000 Loss of 2 Limbs - $25,000 Loss of 1 Limb - $12,500
Under age 18	Lifetime Maximum - $5,000 Death - $5,000 Loss of 2 Limbs - $5,000 Loss of 1 Limb - $2,500
Ages 70 through 74	Lifetime Maximum - $12,500 Death - $12,500 Loss of 2 Limbs - $12,500 Loss of 1 Limb - $6,250
Ages 75 and older	Lifetime Maximum - $6,250 Death - $6,250 Loss of 2 Limbs - $6,250 Loss of 1 Limb - $3,125
Optional Accidental Death & Dismemberment Rider (only available to members age 18 through age 69)	Lifetime Maximum - $25,000 Death - $25,000 Loss of 2 Limbs - $25,000 Loss of 1 Limb - $12,500 - not subject to deductible or overall maximum limit
Common Carrier Accidental Death	Ages 18 through 69: $50,000 Under age 18: $10,000 Ages 70 through 74: $25,000 Ages 75 and older: $12,500 Subject to a maximum of $250,000 any one family or group. - not subject to deductible or overall maximum limit
Crisis Response - Ransom, Personal Belongings, and Crisis Response Fees and Expenses	Up to $10,000 - not subject to deductible or overall maximum limit Optional Crisis Response buy-up with Natural Disaster Evacuation Coverage. $90,000 per certificate period, with $10,000 maximum for Natural Disaster Evacuation.
Hospital Indemnity	$100 per day of inpatient hospitalization - not subject to deductible
Personal Liability	Lifetime Maximum - $25,000 Third-Person Injury - Up to $25,000 Third-Person Property - Up to $25,000 Related Third-Person Property - Up to $2,500 - not subject to deductible, or overall maximum limit
Optional Personal Liability Rider	Lifetime Maximum - $75,000 Third-Person Injury - Up to $75,000 Third-Person Property - Up to $75,000 Related Third-Person Property - Up to $7,500 - not subject to deductible, or overall maximum limit
Bedside Visit	Up to $1,500 - not subject to deductible
Border Entry Protection	Up to $500 if traveling on a valid B-2 visa and denied entrance at the U.S. border - not subject to deductible

What's Covered by Atlas International

Emergency Medical Evacuation and Emergency Reunion

Would you know what to do if you found yourself in a life-threatening situation far from home? Atlas International will cover eligible expenses necessary to transport you from an initial treating facility to the nearest hospital qualified to treat your life-threatening condition. We also understand the importance of family support in these difficult situations. Atlas International will also cover the transportation, lodging, and meal costs for a relative to join you after a covered emergency medical evacuation, up to the lifetime limit.

Repatriation of Remains

What would your family do if disaster strikes while you are away from home? The death of a loved one is never easy, no matter the circumstances. In the unfortunate event of your death while traveling abroad, Atlas International will arrange for and cover eligible costs associated with the repatriation of your remains.

Return of Minor Children

If you are expected to be hospitalized for more than 36 hours due to a covered injury or illness and covered children under 18 years of age will be left unattended as a result, Atlas International will cover the eligible transportation cost for the children to return home.

Terrorism

If you are in the wrong place at the wrong time, and the country or region you're visiting is NOT under a level 3 or higher travel advisory, Atlas International offers coverage for eligible medical expenses resulting from those acts. Coverage excludes countries or regions for which the U.S. Department of State has issued a level 3 ("reconsider travel") or higher travel advisory in the 60 days prior to your arrival date.

Political Evacuation

If, during the coverage period and after your arrival, the U.S. Department of States issues a level 3 or higher travel advisory for your destination country, Atlas International will coordinate your alternate departure arrangements from that country and cover eligible associated costs.

Natural Disaster - Replacement Accommodations

If a natural disaster occurs on your trip, causing you to become displaced from your planned and paid accommodations, Atlas International will provide relief of a maximum of $250 a day for 5 days to help cover the costs of alternative accommodations.

Acute Onset of Pre-Existing Conditions

Atlas International provides a limited benefit up to the medical coverage lifetime maximum for eligible medical expenses. If you are younger than 80, you may be covered for an acute onset of a pre-existing condition. This also includes up to a $25,000 lifetime maximum for emergency medical evacuation.

An acute onset of a pre-existing condition is a sudden and unexpected outbreak or recurrence that is of short duration, is rapidly progressive, and requires urgent care. A pre-existing condition that is a chronic or congenital, of that gradually becomes worse over time, is not acute onset of a pre-existing condition.

The Acute of Pre-existing Conditions benefit will only apply if all of the following conditions are met:

The Acute onset of a Pre-Existing Condition does not directly or indirectly relate to a chronic condition or congenital condition;
Treatment must be obtained within twenty-four (24) hours of the sudden and unexpected outbreak or reoccurrence;
You must be under eighty (80) years of age;
You must not be traveling against or in disregard of the recommendations, established treatment programs, or medical advice of a physician or other healthcare provider;
You must not be traveling with the intent or purpose to seek or obtain treatment for the pre-existing condition;
You must be traveling outside your home country

*The description of coverage in these pages is for informational purposes only. Actual coverage will vary based the terms and conditions of the policy issued. The information described herein does not amend or otherwise affect the terms and conditions of any insurance policy issued by the administrator or its affiliates. In the event that a policy is inconsistent with the information described herein, the language of the policy will take precedence.

**A Pre-existing condition is any means any injury, illness, sickness, disease, or other physical, medical, mental, or nervous disorder, condition, or ailment that, with reasonable medical certainty, existed at the time of application or at any time during the 2 years prior to the effective date of this insurance, whether or not previously manifested, symptomatic or known, diagnosed, treated, or disclosed to us prior to the effective date, and including any and all subsequent, chronic or recurring complications or consequences related thereto or resulting or arising therefrom

Hospitalization and Outpatient Treatment

If a covered illness or injury requires hospitalization, the plan provides coverage for eligible costs associated with hospitalization, including intensive care unit and outpatient treatment.

Sports Coverage

Atlas International includes coverage for eligible injuries and illnesses that could occur while participating in many popular vacation sports - skiing and snowboarding (recreational downhill and/or cross country), snorkeling, water skiing, and others - at no additional cost. Certain extreme sports are excluded from coverage.

Complications of Pregnancy

Atlas International offers coverage for complications of pregnancy during the first 26 weeks of gestation.

Crisis Response

Atlas International offers up to $10,000 (or up to $100,000 if ***additional coverage is selected) to offset costs associated with kidnapping, such as ransom, crisis response expenses, and loss of personal belongings. This benefit includes access to the services of Unity Crisis Group for advice, coordination with law enforcement, and negotiations during a kidnapping.

***A buy-up of an additional $90,000 is available for selection, which includes the added benefit of a $10,000 maximum for natural disaster evacuation.

Personal Liability

Atlas International offers up to $25,000 (or up to $100,000 if additional coverage is selected) to offset the following types of court-entered eligible judgments or approved settlements incurred by the member:

Third-party injury;
Damage/loss of a third party's personal property;
Damage/loss of a related third party's personal property.

Enrollment and Filing a Claim

Incidental Home Country Coverage

You must have purchased three months of coverage for the Incidental Home Country Coverage to be in effect.

For individuals with the U.S. as a home country, for every three month period during which the member is covered hereunder, medical expenses incurred in the U.S. are covered up to a maximum of 15 days.

For individuals with a home country other than the U.S., for every three month period during which the member is covered hereunder, medical expenses incurred in the member's home country are covered up to a maximum of 30 days.

Any benefit accrued under a single three-month period does not accumulate to another period. Failure of the member to continue his or her international trip or the member returning to their home country for the sole purpose of obtaining treatment for an illness or injury that began while traveling shall void any incidental home country coverage.

Benefit Period Medical Coverage

While the certificate is in effect, the benefit period does not apply. Upon termination of the certificate, including when you return to your home country, the benefit period applies for up to 90 days only to eligible medical expenses directly related to an injury or illness that was diagnosed or treated while the certificate was in effect. The benefit period begins on the first day of diagnosis or treatment of a covered injury or illness made while you are outside your home country. The benefit period applies whether or not you return to your home country.

Enrollment

You may access the online quoting and purchasing system or call us.

Claim Filing

You may file a claim by completing and submitting a Claimant’s Statement and Authorization form along with proof of claim (itemized bills, payment receipts, etc.).

You may complete and submit the form and necessary attachments online OR you may download the claim form and submit it alongside proof of claim via postal mail to the address on the form.

We must receive proof of claim within 60 days of the last day of your certificate period (or for claims incurred during a benefit period, 60 days from the date the claim is incurred).

Customer Service

MyAccount and World Service Center

MyAccount is an online account management and resource tool available to:

Extend coverage and reprint ID cards
Obtain claim forms and information about filing
Locate providers within the PPO Network

If you prefer to speak to a professional service representative, contact us by calling toll-free from various countries. The World Service Center can provide service in many different languages.

Worldwide Travel and Medical Assistance

Atlas International includes valuable travel and medical assistance services, which are available 7 days a week, 365 days a year. Contact the administrator to access any of these services.

Medical Monitoring

Consultations with attending medical professionals during hospitalization and establishment of a single point-of-contact for family members to receive ongoing updates regarding medical status.

Provider Referrals

Contact information for Western-style medical facilities, medical and dental practices, and pharmacies in the destination country.

Travel Document Replacement

Assistance with obtaining replacement passports, birth certificates, visas, airline tickets, and other travel-related documents.

Lost Luggage Assistance

Tracking service to assist in locating luggage or other items lost in transit.

Other Travel Assistance Services*

Prescription Drug Replacement
Emergency Travel Arrangements
Dispatch of Physician
Translation Assistance
Credit Card / Traveler's Check Replacement

*For a complete list of available assistance services or for more information, please contact us. Travel and medical assistance services are not insurance benefits. Any travel or medical assistance service provided is not a guarantee of any insurance benefit.